2014 Paragon Awards Finalist for Customer Service

By Kevin Pare for KSP Technology Inc I am very proud to announce that we have been selected as a finalist for the Regina Chamber of Commerce Paragon Awards in the Excellence in Customer Service category.  A quick review of current and past finalists fills our company with pride to be among some of the best-of-the-best.   It has been …


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Jaret’s Amazing Tips #201

By Jaret Gillies As our clients are well aware, I am the VoIP expert at KSP. I want to speak about the versatility of our Business Phone Networks and more specifically the ability to use a Softphone -Client for mobile use. A Softphone-Client by definition is software that allows you to make calls over the internet, often mimicking a traditional …


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Reasons Why I Love My Job #102

By Eric Hunter Ask any of our clients who have had issues with computer viruses, not only is it a royal pain, but it also leads to employee downtime. Currently we have been testing Symantec Endpoint Software internally with great success. We hope to have it tailored to our clients’ needs very soon and deployment available in the next month.  …


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Rocket Your Business to The Cloud

The Pro’s and Con’s of Cloud Computing By Greg Reid for KSP Technology Inc. The idea of cloud computing has been around since the 1950s and the infancy of the computer age.  The ‘want’ has always been there for a point-to-point sharing tool but the problems have been in the bandwidth speed and availability of the internet.  Step forward 60 …


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Reasons Why I Love My Job #101

By Eric Hunter Recently KSP Technology bought a Cisco Nexus Switch for our data center. This amazing piece of hardware will allow us to give greater in office network speed. What makes this so amazing for our customers is that it offers a more robust and redundant network. It will allow faster speeds on our hosted services and allow us …


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How to Keep Customers Focused on Your Website

By Laura Hale Brockway of PR Daily “Try reading a book while doing a crossword puzzle. That’s the intellectual environment of the Internet.” In his book, “The Shallows: What The Internet Is Doing to Our Brains,” Nicholas Carr describes what we have long suspected–that our use of the Internet is creating neurological changes in the brain, affecting our ability to …


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US phone companies to explore replacing all phone numbers with IP addresses

    By Sharif Sakr Voice-over-IP (VoIP) is nothing new, of course, but so far it’s been regarded merely as an add-on to America’s regular, analog-based copper and cellular voice networks — networks that are currently maintained as a matter of legal requirement. The FCC isn’t necessarily such a stickler for tradition, however, as it is now encouraging phone networks …


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5 No-Brainer Tips to Avoid Getting Hacked

  By Matthew Toren A new week, a new retailer getting hacked. With headlines about security breaches occurring at Target, Neiman Marcus and Michaels, cyber attacks are front and center. Obviously, these types of data breaches are upsetting for large retailers, but don’t think they could only happen to the “big guys.” Hacking happens at all levels of business.While some …


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Do yourself a favor and watch this hilarious 1981 TV report about the Internet

  By Zach Epstein It’s easy to forget how far the Internet has come considering how plugged in we all are today thanks to laptops, smartphones and other connected devices, but we found a fantastic video that will no doubt serve as an eye-opening and hilarious reminder. ”Imagine, if you will, sitting down to your morning coffee, turning on your home …


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